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Online  Cappadocia Tours Help Center

  • What does your Cappadocia tours include?
    Our tours cover the most important sites in Cappadocia, including fairy chimneys, underground cities, historic churches, and natural wonders. Each tour includes guided service, transportation, and, in some cases, lunch.
  • How can I make an online tour reservation?
    You can book your desired tour through our website. Simply select the tour, specify the date and number of participants, and complete the payment process to secure your reservation.
  • What payment methods are accepted?
    We accept various payment methods, including credit cards and bank transfers. All transactions are conducted securely.
  • Do I need to book in advance to join the tours?
    Yes, it is recommended to make reservations in advance as our tours have limited availability. Especially during peak seasons, tours can fill up quickly.
  • Can children join your tours?
    Yes, children can join our tours. Only children under the age of 6 are not accepted on balloon tours. The responsibilities of children over the age of 6 belong to their parents. We offer special discounts for kids. Please indicate their ages during the booking process.
  • Do weather conditions affect your tours?
    In case of cancellations due to weather conditions, we provide alternative dates or a full refund to our guests.
  • What languages are the guided tours available in?
    Our tours typically offer guiding services in Turkish and English. If needed, we can arrange guides in other languages as well.
  • Can you provide information about hot air balloon tours?
    Our hot air balloon tours offer a fantastic opportunity to see the unique landscapes from above. Tours usually start early in the morning and are subject to weather conditions.
  • What is your cancellation policy?
    You can receive a full refund if you cancel your reservation at least 24 hours in advance. Please contact us to process any cancellations.
  • Are there extra activities or private tours available?
    Yes, we can arrange special tours and activities based on your interests. Feel free to mention any specific activities you’d like to include during the booking process.
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