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Frequently asked questions
Quick answers about our tours and services
You can book easily on our website, by phone, or via WhatsApp. Payment is secure.
Free cancellation up to 48 hours before the tour. For weather cancellations we offer a full refund or reschedule.
Safety comes first. If conditions are unsuitable, we reschedule or refund. We notify you as early as possible.
Yes. Groups of six or more can get special rates. Contact us for private and group packages.
Children 0–6 are free; 7–12 are often half price. Some activities have age or health limits—we will guide you to suitable options.