Terms of Service & Booking Conditions

1. Acceptance

By using our website and services, you agree to these Terms of Service.

2. Booking & Payment

Payment terms:

• Bookings are confirmed upon payment confirmation
• Full payment is required 24 hours before tour date
• Prices may change due to seasonal demand or external factors

3. Cancellation Policy

• 24+ hours: Full refund minus processing fee
• 12-24 hours: 50% refund
• Less than 12 hours: No refund
• Weather cancellation: Full refund or reschedule

4. Responsibilities

Customers are responsible for providing accurate information, arriving on time for tours, and following safety instructions.

5. Contact

For questions, visit our contact page.